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An exit interview is the conversation HR has with a departing employee to understand why they are leaving and to capture honest feedback while it is still fresh. In Hitaji 360 an exit interview is a small record you schedule, conduct, and then complete with the employee’s feedback — their reason for leaving, how satisfied they were, whether they’d recommend the organisation, and any open comments. Each interview can be tied to a separation so the offboarding picture is complete. You’ll find this at: /hr/exit-interviews (list) and /hr/exit-interviews/:id (detail).
📷 Screenshot: the Exit Interviews list with the satisfaction-rating stars column — to be added.

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Before you start

  • Which business am I in? An exit interview belongs to one business and is invisible to users working in another. Confirm the business switcher before creating one.

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The exit-interview lifecycle (statuses)

You must move an interview to Scheduled before you can Complete it.
⚠️ Current state — completing can terminate the employee. When you complete an interview and set the employee’s status to Exit Confirmed, Hitaji 360 also terminates the employee and ends their employment contract, using the interview date as the termination date. This happens directly, outside the separation maker-checker flow. Use Exit Confirmed deliberately — if the leaver is being handled through a separation, let that drive the termination and choose Retained here. (Flagged for the team as a side-effect that should ideally be gated behind separation approval.)

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Creating an exit interview

There are two ways:
  1. From the list — choose New Interview and pick the employee.
  2. From a separation — on the separation detail page choose Schedule Exit Interview, which opens the create form pre-linked to that separation and employee (?createFor=<employeeId>&separationId=<id>).
📷 Screenshot: the create-exit-interview dialog — to be added.

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Scheduling and conducting

While Pending, set the interview date and add at least one interviewer, then mark it Scheduled (both a date and an interviewer are required). When Scheduled, record the feedback. The questionnaire is a fixed set of fields (not a free-form question bank): Choose Complete Interview to finalise. A completed interview is read-only.
If the interview carries a separation link, the separation’s Exit Interview panel shows it and lets HR jump straight to it. Conversely, an interview detail page links back to its separation. This keeps the offboarding record joined up — the separation drives termination and settlement, the exit interview captures the feedback.

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Permissions